Delivery Policy & Substitution Policy

A local delivery fee of $15.95 will be added to each order for Valentine's Day, for each address. ($23.99 For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before Feb 13th at Midnight in the Central time zone to assure same-day delivery. Orders received after that time will be delivered the 15th.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. We will deliver schools before 2pm, Work addresses before 4pm and residences before 6pm. We will make every attempt to get all deliveries out ASAP however with the volume of the holiday some deliveries will be close to the cut off time. If this is a problem or you need a quicker delivery then please send on the 13th and say " I couldn't wait to tell you I love you ". We will accomodate all requests on the 13th. 

In the off chance we do not have the exact flowers for the arrangement you select we will substitute similar flowers of comparable look and value. Feel free to request changes to any arrangement.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

Our Guarantee

The "Origninal" Heroman's Florist has a 100% satisfaction guarantee. If you are not completely satisfied we will do whatever we need to do to make you satisfied. We have been in business over 130 years because we deliver on all promises. Your Baton Rouge florist, selling you flowers in Baton Rouge, LA.